Coval raises $28M Series A to make voice AI deployment-ready →

Partners › CCaaS Providers

Give your customers trust in AI.

Partner with Coval to bring validation and continuous monitoring inside your platform. Your customers get the confidence to ship, branded as part of your offering.

Why CCaaS platforms choose Coval.

Accelerate customer adoption.
Every CCaaS platform is racing to add AI. Be the one that validates what your competitors only deploy.

Protect quality beyond launch.
AI agents drift quietly in production. Continuous monitoring catches issues before customers do.

Differentiate on validation.
Reliability is the new battleground. Prove your agents work with measurable benchmarks your competitors can't match.

Voice AI evaluation for every stage of the agent lifecycle.

Pre-launch simulation.
Test agents against thousands of scenarios before go-live. Catch failures in barge-in, accents, latency, and audio quality.

Continuous monitoring.
Audio-native metrics on every live call. Flag drift, compliance issues, and quality degradation in real time.

Human review loop.
Capture failures, run A/B tests, and feed the results back into the simulation. A continuous loop that turns insight into expansion.

The Coval difference.

Audio-first, not transcript-based.

Built for voice AI from the ground up. Coval evaluates actual audio, and catches failures text-only tools miss.

Built by former Waymo engineers.

The same simulation-first principles that made autonomous vehicles safe, applied to enterprise voice agents.

Enterprise-ready.

SOC 2, HIPAA, and GDPR compliant, and trusted by Fortune 500 teams across the world's most regulated industries.

Open public benchmarks.

benchmarks.coval.ai continuously evaluates voice models in the open. Nobody else in voice AI evaluation does this.

Explore other partnership types.

Become a Coval partner.

Add simulation, evaluation, and monitoring to your platform. Be the CCaaS provider that validates what everyone else only deploys.