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Voice AI testing for travel agents that hold up under pressure.

Coval evaluates your travel voice agents against your fare rules and rebooking flows. Catch errors before a traveler hears them and keep your agent accurate under pressure.

For the disruption moments that define your brand.

Rebooking & Cancellations

When a flight falls through, the wrong rebooking option leaves a traveler stuck. Coval tests that your agent applies fare rules and rebooking options correctly.

Itinerary Changes & Upgrades

Travelers act fast on what your agent quotes for fees and availability. Coval validates that every answer matches what your systems can honor.

Loyalty & Miles Inquiries

Members make decisions on what your agent tells them about miles and status. Coval tests that your agent shares only what your systems can confirm.

Voice AI evaluation to scale agents with confidence.

Trustworthy from day one.

Run thousands of travel scenarios against your policies before you ship.

Reliable through every change.

Re-evaluate every time you update a prompt, swap a model, or change a fare rule.

Audit-ready at every step.

Logs, exportable evidence, and SOC 2 Type II infrastructure you can trust.

Get your voice AI service-ready.