Free agent evaluation
Give us your agent's phone number. We'll run 30+ simulations against every behavior you select — frustrated callers, interruptions, background noise, edge-case accents — and send you a report of exactly what broke and how to fix it. Free, in two business days.
Get your free voice agent audit
Report in two business days.
You're in. Here's what happens next.
Nice work — your agent is headed into a real audit. A solutions engineer on our team runs and reviews every call by hand, which is why it takes two business days rather than two minutes. Here's how they'll spend them:
A solutions engineer takes your agent
A human on our team — not a script — studies your website and what your agent is built to do, so the tests reflect how your callers actually behave.
We build your agent its own Coval
We stand up a dedicated workspace and assemble the caller personas and test sets that probe the exact behaviors you flagged.
We run the full battery of simulations
Dozens of live calls per behavior — frustrated callers, interruptions, background noise, edge-case accents — each one recorded and scored.
Your engineer writes up the findings
A PDF report — pass/fail per behavior, sample transcript snippets of the calls that broke, and what to fix first — written by your SE and emailed straight to you.
Inspired by what you see?
The report is a PDF with samples. Want to run these tests yourself? Sign up for Coval and we hand off everything we put together — the full test suite, plus every call recording and transcript — so you're up and running fast.
Get started with Coval →Your report lands at your inbox within two business days. We'll only ever call the number you submitted — reply to the confirmation email anytime to add context.
Trusted by enterprises building at the forefront of voice AI.
What we test
Make sure your agent confirms who it’s talking to before it shares information or takes action.
30+ simulationsTest how your agent gathers the details it needs without missing a field or asking twice.
30+ simulationsCatch errors before they become refunds, wrong transfers, or actions taken on bad data.
30+ simulationsTest the moments your agent should smoothly hand off and when it shouldn’t.
30+ simulationsSee how your agent holds up under pressure, interruptions, slow talkers, and angry callers.
30+ simulationsTest whether your agent makes things up when it doesn’t know the answer.
30+ simulationsTest what happens when callers go off-script, probe its identity, or try to break character.
30+ simulationsTell us what else to test — that's what the Other box on the form is for.
Get your audit →How it works
Its phone number, what it does, and which behaviors matter to you.
30+ per behavior you select — real calls to your agent, built from the same test library our customers run in production.
A PDF within two business days: a scorecard per behavior, sample transcript snippets of the calls that failed, and what to fix first.
FAQ
Yes. The audit is how we show our work. And if you want this suite running against your agent continuously, your Coval environment is already set up from the audit — all you have to do is sign up.
Real test conversations to the number you provide, at normal call volume. No load testing, no probing beyond the conversation itself. You confirm you’re authorized before we dial.
A PDF with a pass/fail scorecard for every behavior you selected, sample transcript snippets of the calls that failed, and prioritized recommendations on what to fix first. Want all of them? Sign up for Coval and we hand off the full test suite plus every recording and transcript.
Nothing automatic. Reply to the report email, book a walkthrough, or sign up for Coval — we hand off the exact test suite we built so you can re-run it yourself, with full access to every call recording and transcript.
The audit currently covers phone-reachable voice agents. Testing a chat or web agent? Talk to us — that’s our day job too.