Financial Services
Coval validates voice AI against your procedures, catches failures before regulators do, and gives your team the confidence to ship.
A locked-out customer is one bad answer away from a regulatory event. Coval tests every verification flow, dispute, and disclosure before customers call.
Borrower conversations are regulated at every step. Coval validates every disclosure and flags failures before the loan is at risk.
Card activations, freezes, and inquiries have to complete end to end, every time. Coval simulates these scenarios and verifies your agent finishes the job.
Run thousands of scenarios against your protocols before you ship.
Re-evaluate every time you update a prompt, swap a model, or change a rate.
Logs, exportable evidence, and SOC 2 Type II infrastructure you can trust.