Product › Observe
Coval runs continuous evals surfacing failures, regressions, and anomalies the moment they happen.
| Call Time | Escalation | Identity Verification |
|---|---|---|
| May 15, 10:58 AM | No | No |
| May 15, 8:30 AM | Yes | No |
| May 14, 2:15 PM | No | Yes |
| May 14, 11:47 AM | Yes | Yes |
| May 14, 9:02 AM | Yes | No |
| May 13, 4:44 PM | Yes | Yes |
| May 13, 1:20 PM | No | Yes |
| May 13, 10:05 AM | Yes | No |
No more sampling. Every production call gets scored against the metrics you care about, across all your vendors.
Build custom dashboards. Filter for agent, persona, metadata, or any custom field. Drill from any data point into the conversation behind it.
Visualize what's out of range. Set acceptable bounds and Coval shades the fail zone. Out-of-range periods are visible at a glance, not buried in logs.
Coval learns your baselines and flags drift the moment it starts, before it becomes an outage.
Group failures by message truncation, off-script, escalation, and compliance gaps.
Automatically create a threshold-based alert with no separate tooling to configure.
Integrations with Langfuse, Langsmith, Arize, and Datadog. SIP header tracing links every call to its full trace.
Sierra, Decagon, Parloa, in-house, or a mix. Coval evaluates them all on the same playing field.
No more vendor-specific dashboards or vendor-graded results. One platform, one bar, one source of truth.
Coval flags compliance breaches, agent regressions, and quality drift in real time.
Compare agents on the same metrics, dashboards, and source of truth.
SOC 2 and HIPAA certified. Every call tracked, every flag auditable.
